Shipping Policy
This shipping policy applies to Anime Shadow Lamp orders placed through Lemorza.
Order Processing
After your payment is completed, your order will be reviewed and prepared for shipment. Processing time may vary depending on stock, order volume, and destination.
Delivery Time
Estimated delivery time is 7-14 Business days. Delivery time can vary by country, courier, customs, and local delivery conditions.
Shipping Updates
Once your order is processed, we may provide delivery updates, tracking details, or order status information through the contact details used during checkout.
Incorrect Shipping Details
Please make sure your name, phone number, email, and delivery address are correct before placing your order. If you entered incorrect details, contact us as soon as possible.
Lost or Delayed Orders
If your order is delayed or you have not received an update, contact our support team with your order number or payment confirmation.
Support Email: support@lemorza.com