Privacy Policy

This Privacy Policy explains how Lemorza collects and uses customer information for Anime Shadow Lamp orders.

Information We Collect

When you place an order or contact us, we may collect your name, email address, phone number, shipping details, payment confirmation, and order information.

How We Use Your Information

• To process and confirm your order
• To provide shipping or delivery updates
• To respond to customer support requests
• To handle refunds, replacements, or order issues
• To improve our product page and customer experience

Payment Information

Payments are handled through secure checkout providers. We do not store full card details on our website.

Customer Support

If you contact us through email or WhatsApp, we may use the information you provide to help solve your order issue.

Data Sharing

We do not sell customer personal information. We may only share necessary order details with payment, delivery, or support providers when needed to complete your order.

Contact

If you have questions about your privacy or order information, contact us at hello@lemorza.com.